How to Reach Casiny Casino Directly

How to Reach Casiny Casino

Casiny Casino operates through two official web addresses: casiny.com and the official mirror casiny3.com. Both lead to the same account, so if one address is unavailable, the other gives us the same access to our balance, bonus terms and cashier.

For day-to-day account matters — signing in, recovering a password, or checking why an action has not gone through — the fastest path is through our sign-in page, which covers access to an existing account rather than opening a new one.

Operator and Payment Agent

Casiny is operated by Neptune Projects S.R.L., registered under company number 3-102-900308 in Costa Rica. Payments are processed through Sultucia Ltd., registered in Cyprus under HE464112. These two entities are the parties behind the site and the cashier respectively, and both appear in our published terms rather than through a separate customer service line.

Identity Checks and Account Verification

Before a withdrawal is paid out, identity, address and payment checks can be required. This verification step is part of how we confirm who is reaching out to us and that a payment method genuinely belongs to the account holder, rather than a separate support request that needs to be filed.

Our licence is issued by the Tobique Gaming Commission, number 0000020, as stated on our own site; this status has not been independently verified against the regulator's own register. Details of what this licence covers are set out on our licence page, which is the reference point if a question arises about who is accountable for the operation.

Withdrawal conditions, including the minimum amount and the limits that apply monthly, are published alongside our cashier information on the payments page, which is also where method-specific questions about Visa and Mastercard are answered.

Official Contact Points at a Glance

The details below summarise the parties and addresses behind Casiny, each drawn from our published terms and site footer.

These are the fixed points of reference for anyone verifying who stands behind the Casiny platform before depositing or requesting a withdrawal.